Year after year double-digit sales increases are not pie in the sky fantasy. This program will show you how to dramatically increase foot traffic, solidify customer loyalty, and turbo charge sales without spending a fortune! In this program you’ll learn…
• A simple way to get new customers that you can start using today
• 5 ways to give a BIG boost to your average sale.
• The secret to turning those pesky donation requests into money in the bank.
A top-notch staff is an independent retailer’s biggest competitive edge. But a great staff doesn’t happen by accident… It’s created by recruiting the right people, training them effectively, and constantly coaching them to achieve peak performance. In this program you’ll learn…
• The secret to consistently great training – every employee, every time you hire.
• The 3 reasons people don’t do what they are supposed to – and how to solve that problem.
• What to do when an employee “holds you hostage.”
Effective, customer-focused selling is not pushy or rude. Great selling is great customer service! This program will teach you a selling system that keeps your team focused on delivering an amazing customer experience. In this program you’ll learn…
• How to effortlessly get every customer to their “Perfect Purchase.”
• What to do when a customer says, “Just looking!”
• On the floor, on the fly coaching techniques every retail manager should know.
An engaging, energetic, entertaining, and credible speaker!
Fresh, actionable, relevant content.
Programs customized to your industry and event.
Content and solutions that challenge the audience’s thinking and current approach.
Happy audience members with plenty of notes and takeaways they can apply immediately.
Together we’ll discuss your goals, audience, theme, and dates.
I’ll recommend the programs I believe best fit your requirements.
We will partner on any customization for theme.
I can provide premeeting video, written content, and interviews to promote event/programs.
I can provide post-meeting video, written content, and interviews to extend learning and value.
Post-program Skype debrief with you and other key individuals.